International SOS
University of Pennsylvania Assistance Program
Welcome to the University of Pennsylvania Assistance Program, which provides Penn students, faculty, and administrators worldwide with international medical, security and travel assistance, managed and administered by International SOS.
About International SOS
International SOS is the world’s largest medical and security assistance company, with more than 3,000 professionals in 24-hour Alarm Centers, international clinics and remote-site medical facilities across five continents. International SOS is the leader in their field, ready to help you with all of your medical and security needs.
International SOS Penn Website
The International SOS Penn website allows you to store your personal travel information and any other important information such as medical and contact information and credit card numbers in the secure Personal Locator. This information is easily accessed by you or SOS (with your permission) in an emergency situation.
Member Number for Penn is 11BSGC000012.
Also, you can now store and access your vital personal health, vaccination and travel information online, anytime, anywhere. It will be available to you and, with your consent, SOS medical staff, better assisting you in the event of an emergency. The system also recommends appropriate vaccinations and sends you reminders when follow-up boosters are required. Activate Your Emergency Record.
International SOS Card
Whenever you travel away from your country of residence, make sure you have your International SOS Card handy. You can print out the card from the International SOS Penn website or contact Travel Services & Procurement Cards.
Keep this membership card with you whenever you travel for Penn business. All you need is the alarm center number and Penn’s membership number to access their services.
Please keep in mind that while this is not health insurance it does provide for medical evacuation and repatriation. Therefore, make sure you review important medical and safety information about the country to which you are traveling.
Program Benefits
Medical Services
- Emergency evacuation
- Medically-supervised repatriation
- Companion ticket
- Additional travel and accommodation arrangements after medical evacuation
- Repatriation of mortal remains
- Return home of minor children
- Medical monitoring
- Inpatient admission and identification of receiving physician
- Emergency and routine medical advice
- Pre-trip information on travel health issues (Country Guides)
- Medical and dental referrals
- Outpatient referrals
- Outpatient case management
- Claims assistance
- Outpatient medical expense guarantee and payment
- Inpatient medical expense guarantee, cost review and payment
- Dispatch of medication and medical supplies
Travel Services
- Legal referrals
- Emergency message transmission
- Translations and interpreters
- Lost document advice
- Ground transportation and accommodation for accompanying family members
- Emergency personal cash advances
International SOS Clinics
Security Services
- Security evacuation assistance
- Online travel security information
- Access to security crisis center
